Privacy Policy

Introduction

Welcome to https://find-integrative-medicine-in-cleveland.fullyfitlife.com (hereafter referred to as “Find Integrative Medicine in Cleveland,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information when you use our website, applications, services, and products (collectively, “our Platform”).

Scope

This policy covers all aspects of your interaction with our Platform, including but not limited to:

Accessing and using our websites and applications.
Utilizing our services and subscribing to our newsletters or emails.
Making purchases on our platform.
Communicating with us via phone, text (SMS), or other channels.

Please note that this Privacy Policy does not extend to third-party platforms, applications, products, or services linked to or mentioned on our Platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Your interactions with us may involve several data processing activities, including:

Account Creation: When you create an account on our platform, we collect your name, contact details, and other registration information.
Payment Transactions: We process payment information when you make purchases or subscriptions through our services. This includes credit/debit card numbers, billing addresses, and payment history.
Communication: We may communicate with you via email, phone, or SMS for various purposes, such as sending newsletters, promotional offers, order updates, or customer support.
Data Collection from Third Parties: We may receive personal data about you from third-party sources, such as service providers who assist us in delivering our services or analyzing user behavior.

Personal Data Collection and Types of Information Gathered

We collect several types of personal data (hereafter “Personal Data”) to enhance your experience on our Platform and provide tailored services:

Account Information: This includes your name, username, email address, and any other details used to create and manage your account.
Payment Information: We process cardholder data, including credit/debit card numbers, expiration dates, CVV codes, and billing addresses, to facilitate secure transactions.
Financial Information: For certain services or promotions, we may collect banking information for direct deposits or financial history for analysis purposes.
Purchase Information: Details about your purchases on our platform, such as products ordered, quantities, and transaction dates.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers to recognize your device and provide personalized services.
Location Data: If you choose to share it, we may collect information about your location to offer location-based services or content.
Feedback and Reviews: Comments, ratings, and reviews you submit on our platform contribute to improving our products and services.
Social Media Information: When you connect your social media accounts to our Platform, we may access certain personal data from those accounts (subject to your consent and their privacy policies).
Product Information: Data about the products you view, search for, or purchase on our website. This includes product preferences, browsing history, and ratings.

We collect this information through various means, including direct user input, tracking technologies, and automated data collection tools.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform:

Strictly Necessary Cookies: These are essential for navigating our website and using its features. They ensure basic functionalities like page navigation and access to secure areas.
Preference Cookies: We use these cookies to remember your preferences, language settings, and display choices to provide a personalized experience.
Analytics Cookies: They help us analyze user behavior, measure performance, and understand how users interact with our Platform. This allows us to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, which provides options to accept or reject specific types of cookies.

Children’s Privacy

We do not knowingly collect Personal Data from children under the age of 18 (or a different age as required by applicable law in your region). Our Platform is not intended for individuals in this age group, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

Access: You can request access to the personal data we hold about you and know how it is being used.
Rectification: If your information is inaccurate or incomplete, you can ask for its correction.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data from our systems.
Restriction: You may limit or restrict the processing of your data for specific purposes.
Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: You can object to the processing of your data for specific purposes, including direct marketing.
Non-Discrimination: You cannot be discriminated against for exercising your rights regarding data protection.

To exercise these rights or if you have any data-related queries, please contact our privacy team at [email protected] or write to us at the address provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Us

For any questions, feedback, or data-related requests, please contact our privacy team:

Email: [email protected]

Address: [Provide the physical address]

We are dedicated to ensuring your privacy and security while using Find Integrative Medicine in Cleveland’s Platform.